Customer Services
- Inbound and Outbound
- Up sell/cross programs
- Customer retention
- Account activations
- Sales programs
- Collection programs
- Device/technical
- Loyalty Programs
- Account Maintenance and Support
- Tier I Technical Support Services
- Up-sell and Cross-sell
- IVR Campaigns and Message Blast
Collections
- Inbound and Outbound
- First-party early stage collections
- Legal Talk-off
- Third-party late stage collections through partnerships
- IVR Campaigns and Message Blasts
- Customer Service/Risk Based approaches
- Champion/Challenger Programs
- Supplemental Collections
- Automated Collections
- Payment Processing
Support Services
- Expert technical support services beyond sales
- Flexible support of backend office needs and automated capabilities to capture and store office transaction details
Telemarketing
- Inbound and Outbound
- Lead Generation and Hot Transfer
- Sale of Products and Services
- Up-sell and Cross-sell
- IVR Campaigns and Message Blasts