FullGram Solutions Limited

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Our Services
Increase Employee Work Attitude , Increase Business Profitability, Decrease Waste and Improve Business
  • Our Mission
  • Strategy
  • Careers
OUR TEAM
FullGram Solutions is led by some of the most experienced and qualified individuals in the business. Their leadership style complements some of the most efficient, friendly and understanding staff that is second to none...
CAREERS
Creating jobs for individuals who possess the right attitude and apitude to provide world class Customer Service at our New Kingston locations.

About Us

FullGram Solutions is an end-to-end, knowledge-driven, outcome-oriented, technology-leveraged outsourcing solutions partner.

Re-energising Contact Centre Outsourcing and Business Process Outsourcing in Jamaica and the Caribbean
Now providing services  for 7 clients in 30,000 square feet with over 500 employees.
Grown from 1 client and 52 employees to 7 clients and 500 employees approaching the end of year 2.
Commenced operations March 2010.

FullGram

Customer Service

  • Customer Support
  • Up Sell/Cross Platform
  • Customer Retention
  • Account Activations
  • Sales Program
  • Collection Programs
  • Device/Technical Support
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Services

  • Prospecting and Sales
  • Order Management
  • Technical Support
  • Customer
  • Retention and Loyalty
  • Collections
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Collections

  • Customer Service/Risk Based approaches
  • Champion / Challenger Programs
  • Supplemental Collections
  • Automated Collections
  • Payment Processgin
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